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Cookies Policy

Cookies Policy

What are Cookies?

Cookies are small text files that are stored on your device when you visit a website or mobile application. They help the site remember information about your preferences and provide a smoother browsing experience.

Why are Cookies Used?

We use cookies to improve our services, understand how users interact with our platform, and tailor content according to individual needs. By storing certain types of data in cookies, we can optimize performance, personalize recommendations, and maintain user sessions.

Essential Cookies

These cookies are necessary for the website or application to function properly. They enable features like login authentication, session management, and form input validation. Without essential cookies, our platform wouldn't be able to provide a secure and functional experience.

Session Cookies

Session cookies are temporary data storage solutions that help us maintain user sessions across multiple pages or interactions within a single visit. They contain no personally identifiable information (PII) but serve as identifiers for your current session on the site.

Persistent Cookies

These cookies remain stored on your device even after you close the browser or application, retaining their data until manually deleted or expired according to our specified duration. Persistent cookies allow us to remember preferences across multiple sessions and provide more personalized services over time.

Functional Cookies

Functional cookies enable specific functionalities like language selection, currency settings, and formatting preferences for individual users. By storing these preferences in persistent cookies, we can adapt the platform's appearance and behavior to match each user's needs.

Analytics and Performance Cookies

We use analytics tools provided by reputable third-party vendors (see Section 7) to gather aggregated insights on how our website is used and improve its overall performance. These cookies help us identify areas for optimization, fix technical issues, and optimize content delivery according to traffic patterns.

Preference and Language Settings

Cookies store user choices regarding language settings or other formatting options, ensuring that the platform adapts to their individual preferences. This information doesn't contain any PII and is solely used to enhance the browsing experience.

Login/Session Continuity

Our cookies help maintain your login session by storing a unique identifier on our servers, enabling seamless transition between pages without requiring you to re-authenticate within a certain timeframe (usually 15 minutes).

Device Recognition

We use a combination of technologies, including device-specific information and advertising IDs provided by various third-party services (more details below), for marketing purposes. These allow us to better understand user interactions across different devices or browsers.

Security-Related Cookies

These cookies help protect against malicious activities like SQL injection attacks by ensuring that only legitimate traffic reaches our servers. They also aid in detecting suspicious behavior on the website, thereby enhancing overall security.

Browser Storage Technologies

Our platform may use browser-specific storage technologies like LocalStorage and IndexedDB to save data locally on your device when it's more efficient for performance reasons or during prolonged offline usage. This way, you can still access your content once reconnected even without our servers storing any PII.

Third-Party Integrations

In addition to analytics tools mentioned earlier (Section 4), we integrate with select third-party services for improved functionality and personalization. For example:

  • Google Maps for location-based information
  • YouTube for embedded videos or other multimedia content
  • Social media platforms for social sharing, authentication, or commenting features

Marketing/Communication Preferences

You can control how cookies interact with your preferences regarding marketing communications by using our dedicated settings page found within the user account dashboard. This allows you to choose which types of promotional material interest you most.

Cookie Consent Management

Your right to consent is respected throughout this policy and on all related pages. If you'd prefer not to have non-essential cookies stored, feel free to customize your choices at any time through our dedicated settings page accessible from the main menu or user profile area.

Browser Cookie Controls

For more granular control over cookie management:

  • Internet Explorer: Use the "Settings" icon in the top right corner.
  • Chrome and Opera browsers allow access via their menus, while Firefox's cookie controls are integrated within options.

You can also delete existing cookies or opt out of future tracking using built-in browser tools. Please refer to your specific browser documentation for further assistance with these features.

Clearing/Disabling Cookies

To clear or disable cookies entirely:

  • Internet Explorer: Go through the "Settings" icon > Safety and then Privacy Settings.
  • Chrome (Mac): Follow Menu > Preferences > Advanced settings
  • Mozilla Firefox: Find Tools in main menu, choose Options under Help. Select privacy tab on left panel and delete saved items

Please note that disabling essential cookies might cause problems with how our platform operates correctly.

Site Functionality Impact When Cookies Are Disabled:

We strive to minimize the impact of cookie absence by providing alternative solutions for each critical feature. For example:

  • If you disable login session cookies, re-authentication will be required after inactivity.
  • Select features that rely on specific persistent or functional cookies might require manual configuration.

This ensures an adequate level of usability remains despite any chosen settings restricting access to tracking technologies or data collection processes associated with these areas.

Technical Diagnostics And Performance Optimisation

Cookies contribute significantly towards enhancing the website's general performance. For example:

  • Data collection enables us refine our systems.
  • Analytics provide a deeper understanding of site usage patterns, helping identify bottlenecks and optimise content delivery accordingly.

This information allows for continuous platform enhancement as well as more tailored recommendations based on your specific preferences throughout any future visits to the website or associated apps supported by this technology.